Technical Documentation Q&A for 50,000+ Documents
45 min → 30 seconds
Client Context
A global industrial equipment manufacturer with 50,000+ technical documents including maintenance manuals, specifications, safety procedures, and engineering drawings.
The Challenge
Field engineers spend an average of 45 minutes searching for critical technical information during maintenance visits. Documents are scattered across multiple systems, formats vary from PDFs to scanned images, and classification levels restrict access. Delays in finding information directly impact equipment downtime.
Our Approach
We build a RAG system that ingests and indexes all 50,000+ documents, handles PDFs with embedded diagrams and technical drawings, cross-references related documents, and respects classification levels and access controls. Engineers query the system in natural language and receive answers with direct citations.
Timeline: 16 weeks
The Results
- Time to find critical information projected to fall from 45 minutes to 30 seconds
- Field engineer productivity expected to improve by 35%
- Equipment downtime during maintenance visits reduced
- 50,000+ documents indexed with automatic updates
Facing a similar challenge?
Let’s talk about how we can help your organisation achieve similar results.