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Services

AI built around your business, not a fixed menu.

These are examples of what we build. Because we are a consultancy, we are not limited to a catalogue: we start from your real problem, combine the capabilities that fit, and build something tailored to your context.

These are examples of what we build. Your situation may call for something different, and that is exactly what we do.

01

AI Strategy & Roadmap

We assess your organisation's maturity, identify the highest-return use cases, and build a phased roadmap your leadership team can actually execute. The output is a clear programme, not a slide deck.

  • AI maturity assessment
  • Use-case prioritisation
  • Detailed business case
  • Phased roadmap
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02

Customer Service & Voice AI

Intelligent assistants across web, WhatsApp, email, and voice that resolve up to 60% of requests without human intervention. The knowledge base is grounded in your own documents, eliminating invented answers. When a human is needed, the handoff happens with full context.

Resolves up to 60% of requests
  • Multi-channel assistant
  • Proprietary knowledge base
  • CRM and helpdesk integration
  • Voice AI
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03

AI Agents & Automation

Autonomous agents that plan, read documents, call systems, and execute multi-step processes from start to finish, with audit logs and human control at critical points. Tasks that took days now take minutes.

Tasks from days to minutes
  • Autonomous multi-step agents
  • Document reading and extraction
  • ERP, CRM, and API integration
  • Human in the loop
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04

Custom AI & Knowledge Assistants

Knowledge assistants that answer in natural language about your internal documents, with traceable citations and no invented responses. Multimodal AI for text, image, audio, and video. Computer vision for inspection, detection, and document reading. Intelligent model routing to optimise costs.

Answers in seconds, with sources
  • Search over internal documents
  • Multimodal AI
  • Computer vision
  • Intelligent model routing
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05

Data & Predictive Intelligence

Demand forecasting, customer churn prediction, predictive maintenance, and anomaly detection. The data foundation that makes it all work: pipelines, quality frameworks, and a cloud platform. Recommendations delivered directly into the systems you already use.

Anticipate instead of react
  • Forecasting and predictive analytics
  • Anomaly detection
  • Data pipelines
  • Operational system integration
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06

Governance, Operations & Enablement

Compliance with the EU AI Act (enforcement deadline: December 2027), GDPR, and ISO/IEC 42001. Option for sovereign or on-premise AI with full data control. Security and fraud detection. Managed operations with continuous monitoring. Team training and enablement.

Ready for the EU AI Act (deadline: December 2027)
  • Regulatory compliance
  • Sovereign or on-premise AI
  • Managed operations 24/7
  • Team training
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07

Tailored Solutions

The six examples above are the most common starting points. Because we are a consultancy, we are not limited to them. We start from your real problem, combine the capabilities that fit, and build a solution made for your context, with your data under your control and full code and documentation handover.

Built around your problem
  • Scope defined with you
  • Built from the ground up
  • Integrated into your systems
  • You own the code
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How we work

Four steps, from diagnosis to ongoing value.

Why Capitao.Consulting

European AI, under your control.

We are a European consultancy with deep knowledge of GDPR, the EU AI Act, and the data sovereignty requirements that large global providers rarely manage to guarantee.

  • EU AI Act compliance (enforcement deadline: December 2027) and GDPR from day one
  • Sovereign or on-premise AI option: your data stays on infrastructure you control
  • ISO/IEC 42001 readiness, required in public tenders and enterprise contracts
  • Boutique approach: a dedicated senior team on your project, from diagnosis to go-live

Start without risk

Start with a pilot, no strings attached.

Before any larger commitment, we run a clearly scoped pilot using your real data. See concrete results, validate the return, and decide with full information. PRR and Portugal 2030 grants can also fund up to 75% of the investment for micro and SME businesses, with a maximum of 300,000 euros.