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Services

AI built around your business, not a fixed menu.

These are examples of what we build, from enterprise AI leadership to operational automation. Because we are a consultancy, we are not limited to a catalogue: we start from your real problem, combine the capabilities that fit, and build something tailored to your context.

These are examples of what we build. Your situation may call for AI leadership consulting, agents, data, automation, or something different, and that is exactly what we do.

01

AI Strategy & Roadmap

An assessment of AI opportunities and limitations, in a roadmap you can run with us or without us. We assess where your processes and data stand, rank use cases by value, feasibility and running cost, and leave you a clear decision between build, buy or partner.

  • AI maturity assessment
  • Use-case prioritisation
  • Detailed business case
  • Phased roadmap
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09

AI training

We prepare leaders and teams to make decisions, work and build with AI. Training is adapted to their experience, roles and business processes, with practical exercises and learning assessment.

  • Leadership training
  • AI for nontechnical teams
  • Implementation for technical teams
  • Assessment and workplace application
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02

Customer Service & Voice AI

Voice, web, WhatsApp and email assistants that identify themselves as AI, retrieve information from approved documents and hand requests they cannot resolve to a person, with the conversation context. One use case at a time, tested on real calls and messages. Retrieval can reduce unsupported answers but does not eliminate errors.

Measured resolution and human handoff
  • Multi-channel assistant
  • Proprietary knowledge base
  • CRM and helpdesk integration
  • Voice AI
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03

AI Agents & Automation

Agents that read documents, decide the next step and act in your systems, with minimal permissions, a record of every action and human approval before anything that cannot be undone. We measure completed work and correction time against the current process.

Workflow completion with human control
  • Multi-step agents
  • Document reading and extraction
  • ERP, CRM, and API integration
  • Human in the loop
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04

Custom AI & Knowledge Assistants

The right AI model for each task, connected to your documents and systems, and run locally when the data cannot leave the company. Search over internal documents that names the source of each answer, and computer vision to inspect parts and read documents, tested first on your own images.

Answers with sources, evaluated on your data
  • Search over internal documents
  • Multimodal AI
  • Computer vision
  • Model choice per task
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05

Data & Predictive Intelligence

Scattered data turned into forecasts and alerts, with an honest early answer on whether your data can support the question. Demand forecasting, customer churn prediction, predictive maintenance, and anomaly detection, with recommendations delivered into the systems you already use.

Anticipate instead of react
  • Forecasting and predictive analytics
  • Anomaly detection
  • Data pipelines
  • Operational system integration
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06

Governance, Operations & Enablement

AI governance, access controls, monitoring, incident handling and team enablement. We map which obligations may apply to each system and confirm them with your legal advisers.

Documented controls and operational ownership
  • Records that make audits easier
  • Sovereign or on-premise AI
  • Managed operations
  • Team training
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07

AI-Native Company

We change agents, company knowledge, connections to your tools, controls and training together, so that AI becomes part of how the company works. Each agent has an owner, defined permissions and a log of what it did, and a person approves anything that cannot be undone. We start with a short assessment of where the company stands today, then widen one process at a time.

Agents with an owner, rules and a track record
  • Assessment of where you stand today
  • A few well-run agents, each with an owner
  • Answers from your own documents and systems
  • Training, named champions and handover
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08

Tailored Solutions

Solutions built from scratch for the problem that does not fit a catalogue, connected to the systems you already use. The examples above are frequent starting points; because we are a consultancy, we start from your real problem and, if the answer is not AI, we say so. We agree with you where data is processed, who can access it and which suppliers are involved, with code and documentation delivered within the agreed scope.

Built around your problem
  • Scope defined with you
  • Built from the ground up
  • Integrated into your systems
  • Code rights defined by the contract and applicable licences
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How we work

Four steps, from diagnosis to operation.

Why Capitao.Consulting

European AI, with data rules agreed with you.

We are a European consultancy. We design for GDPR and, when data cannot leave the company, we use local models on infrastructure you choose.

  • We map which obligations may apply to each system and confirm them with your legal advisers
  • Local AI option when data must remain on your premises
  • Support preparing for ISO/IEC 42001 when a tender or contract asks for it (the certification decision rests with an independent certification body)
  • Boutique approach: a senior team that works with you, from diagnosis to the agreed handover

Start with a pilot

Start with a scoped pilot.

Before any larger commitment, we run a clearly scoped pilot using your real data. Compare the results with the agreed criteria and decide with full information. Public support programmes may co-fund eligible projects; we help check the eligibility criteria in the current funding call.

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